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Posted by Glenn Cleaning, February 15, 2018
Specialism is a wonderful thing: A cleaning team that perfectly understands one technique, one skill, one environment. You know that your windows (say) will be cleaned to sparkling perfection.
But then, what about the servicing of your customer washrooms, or the weeds in the driveway to your offices, or the separation of your recyclable waste from the general, or the shredding and disposal of your sensitive documents? Those are specialist tasks, too. So you might end up using two or more different service companies, with all the duplication of management costs that this involves.
Working with Glenn Cleaning and Support Services you can enjoy all the benefits of our broad range of specialisms and services under one umbrella.
So how does Glenn manage to be ‘master of all trades’ rather than the Jack of none? By providing you with a single point of contact – your personal Account Manager – who acts as a hub, orchestrating our different teams of specialists into a coordinated service that meets your unique requirements.
In other words, you enjoy the economies of scale you would expect from dealing with a single supplier, with the detailed expertise usually available only from a number of separate companies.
Our services include, among others:
The advantages, you will discover, are immediate and dramatic. For one thing, there’s the saving in management time. You will deal with just one representative instead of several. And because it’s easier to build a relationship with a single contact, you will soon find that he or she anticipates your next wish almost before you formulate it.
As they become increasingly familiar with your site, they will require less day-to-day guidance and you will find that your management style will require an ever-lighter touch.
Moreover, each Account Manager is responsible for a strictly-limited number of clients – less than half the industry average, in fact – so that they not only remain easily accessible but can dedicate the amount of time it takes to deliver an exceptional service.
Giving a single commercial partner responsibility across a wide range of services ensures a consistency of quality that our clients find extremely reassuring.
It also allows an integration of activities that adds a high degree of convenience to your daily management routine. You will avoid any awkward clashes over access, for instance, since everything that needs to be done will be planned and scheduled in by your Account Manager – from your routine contract cleaning to the up-scaling of activities in advance of a special event.
To find out more about how you can enjoy the benefits of multiple services through a single portal, call us today.
Set up your cleaning contract or simply ask a question. We’re here to help.
Complete the form below and one of our managers will contact you directly.